privacy policy

When you use this website or purchase products, you must carefully read and agree to the "Privacy Policy" below. If you do not agree, you will not be able to purchase products.

1. Customer Information

Personal information is information about an individual that can identify a specific individual by the name, date of birth, and other descriptions contained in the information. The web service (hereinafter "Service") operated by toiro Inc. (hereinafter "Company") may collect personal information. We deeply recognize the importance of protecting our customers' personal information and will take the utmost care in protecting your personal information. We hereby disclose our privacy policy (basic policy on personal information protection).

2. Purpose of Use of Customer Information

We use personal information within the scope necessary to achieve the following purposes. If we use personal information for purposes not specified below, we will do so only with the prior consent of the individual.

(1) To fulfill our obligations in transactions with customers

(2) For member management, identity verification, and authentication services

(3) Simplifying the process of membership registration when using services that require membership registration at our company or our affiliates

(4) Responding to various inquiries, after-sales service, etc.

(5) Charge calculation, billing, and product packaging and shipping

(6) Posting information posted by users

(7) Notification of matters necessary for the operation of the Service (including by email).

(8) Advertising and promotion of the Service (including by e-mail).

(9) Conducting campaigns, surveys, etc.

(10) Sending e-mail newsletters

(11) To research and analyze marketing data, develop new services, and improve our services

(12) Providing services such as points

(13) To maintain the system and respond to malfunctions

(14) Creating statistical data to be provided to our business partners

(15) Exercising rights and fulfilling obligations under contracts, laws, etc.

(16) For other purposes specified individually for each of our services

3. Regarding entrustment of customer information to third parties

We may entrust all or part of your customer information to third parties within the scope necessary to achieve our intended purposes.

4. Provision of customer information to third parties

We may provide personal information to third parties in the following cases:

(1) When the individual has given their consent

(2) When requested to disclose personal information by a court, the public prosecutor's office, the police, the tax office, a bar association, or an organization with equivalent authority.

(3) When disclosing to an insurance company for the purpose of making an insurance claim

(4) When transferring a member's order information or application information to a contractor for the provision of this service or other associated services.

(5) When disclosing to a business operator entrusted with payment settlement

(6) When we outsource all or part of our business to a third party.

(7) When disclosing to a person who has a confidentiality obligation to the Company

(8) When necessary to exercise our rights

(9) When disclosing to a business successor in the event of business succession due to merger, business transfer, or other reasons

(10) When permitted by the Personal Information Protection Act or other laws and regulations

5. Supervision of contractors

We may outsource some of our business operations and provide personal information to the outsourcing company to the extent necessary. In this case, we will select the outsourcing company based on established standards, enter into a contract regarding the handling of personal information, and provide appropriate supervision.

6. Disclosure and Correction of Personal Information

If an individual requests disclosure of their own personal information, we will promptly disclose it. In that case, if we cannot confirm that the individual is the individual, we will not comply with the disclosure request. If there is an error in the personal information and the individual requests correction, addition, or deletion, we will investigate and respond to the request promptly. In that case, if we cannot confirm that the individual is the individual, we will not comply with the request. However, we may not be able to disclose the information if any of the following conditions apply.

・When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party

・When there is a risk of causing significant disruption to the proper operation of our business

・When it would violate laws and regulations

7. Use of Cookies

This service may send a text file called a "cookie" to your computer's storage device, which may then be stored and used. The use of "cookies" has the specific benefit of, for example, being able to display content in areas that you may be interested in. You can refuse to receive "cookies" at your own discretion by setting your browser to warn you before receiving "cookies", however, this may prevent you from using this service.

8. Disclaimer

Our company and our services are not involved in the management of members' IDs and passwords. If a member's ID and password are used by a third party due to carelessness, there is a possibility that the personal information registered may be viewed. Therefore, when using the service, you are responsible for its use and management, and should be careful to avoid erroneous use or unauthorized use by a third party.

9. Changes to this Privacy Policy

The contents of this Privacy Policy may be subject to change. The revised Privacy Policy will take effect from the time it is posted on this website, unless otherwise specified by the Company.

10. Inquiries regarding customer information

Please contact us at the "Company Name and Contact Address" in the section regarding the Specified Commercial Transactions Act on this website. Alternatively, we will provide you with contact information by e-mail without delay upon request to the "Inquiries Form" on our store page.

11. Compliance with Laws and Regulations

We will comply with applicable laws, national guidelines, and other regulations regarding personal information held by our company.

12.Continuous improvement of personal information protection management system and mechanisms

We will continually improve our management system and mechanisms for protecting personal information.

that's all

Established on July 13, 2021

For inquiries regarding the handling of personal information held by our company, please contact us at the following:

Toiro Inc. Personal Information Desk